Financial and ESG Report

Main awards and achievements in 2021

The Best Bank in Poland for 2021

Bank Millennium was hailed The Best Bank in Poland for 2021 in the annual Best Bank Awards competition organised by the renowned Global Finance Magazine. All selections were made by the editors of Global Finance after extensive consultations with corporate financial executives, bankers and banking consultants, and analysts throughout the world.

Złoty Bankier 2021 – Millennium with the best mortgage

  • 1st place in the Mortgage loan category
  • 2nd place in the Socially Sensitive Bank category for supporting the project as part of corporate social responsibility
  • 3rd place in the Best Multichannel Service Quality category

Millennium second in the ranking of the best banking and financial services employers 2021 in the Forbes and Statista ranking

Poland’s Best Employers 2021 is a list of 300 companies operating in Poland, whose achievements in the field of HR have been honoured with the title of the best employer. In the category of banks and financial services, Millennium came second. Ranking, prepared and published by Forbes magazine. The content partner of the project is Statista.

„Best Bank 2021” competition

Bank Millennium took second place in the „Best Bank 2021” competition in the group of small and medium-sized commercial banks. The competition is organized by „Gazeta Bankowa”. Statuettes in the competition were awarded in the following categories: cooperative banks, small and medium-sized commercial banks and large commercial banks.

Golden CSR Leaf

As in the previous year, the Bank was awarded the Golden CSR Leaf of the Polityka weekly, received by companies whose activities in the field of corporate social responsibility and sustainable development are rated the highest. In the previous years, the Bank won the Silver Leaf five times.

Celent Model Bank in Open Banking

Bank Millennium won the Celent Model Bank award for its open banking services, implemented systematically in 2020. The bank’s solutions were assessed as an excellent example of good practices in project implementation, having a significant impact on business results and the entire industry.

Bank Millennium is the Innovator of 2021 according to Global Finance magazine

Bank Millennium in the poll conducted by Global Finance magazine was recognized as an outstanding innovator in retail banking for its open banking services – 2021 Outstanding Innovator in Retail Banking for “Bank Millennium Open Banking Services” (Special Honours). This is yet another international award this year for the bank’s innovative solutions.

Dźwigacz Kultury (Culture Elevator) for Bank Millennium

For the sixth time now Bank Millennium was awarded Dźwigacz Kultury (Culture Elevator) by the Cracow Festival Office for sponsoring the Sacrum Profanum festival. This is yet another award this year for the bank for supporting cultural events despite the pandemic.

Institution of the Year 2021 – Millennium is the best bank in mortgage services and the winner in most other categories

In this year’s Institution of the Year Bank Millennium has been recognised as the best bank in mortgage service. The Bank was also among the winners in most categories: Best Bank in Poland, Best Service in Branch, Best Service in Remote Channels. Best Mobile Application and Best Account Opening Process and 11 bank branches were on the list of bank banking branches in Poland. Bank Millennium Foundation projects have been given special recognition in the Corporate Social Responsibility category.

Contact Center teams are winners in the competitions of the Golden Handset and Telemarketer of the Year

The Golden Handset was awarded to: the Mortgage Product Service Team, Quality Department of the Direct Banking Dept., Justyna Witkowska and  EasyBanKing project. Contact Center employees also won the Telemarketer of the Year competition. The competition for the best Customer Care projects in Poland is organized by the Direct Marketing Association.

Banking Stars – 3rd place in the category „Star of customer relations”

The bank was among the banks distinguished in the Banking Stars ranking organized by Dziennik Gazeta Prawna and PwC. In the „Star of customer relations” competition, in which the assessment is made by bank customers Bank Millennium came third (in the second edition of the previous edition).

Bank Millennium is the best digital bank in Poland according to Global Finance Magazine

Bank Millennium was hailed The Best Consumer Digital Bank in Poland for 2021 in the World’s Best Digital Banks competition organised by the renowned Global Finance Magazine. This is yet another international award for the bank’s achievements this year.

Bank Millennium comes third in the TOP 200 Best Polish Brands ranking.

In the “Forbes” magazine TOP 200 ranking of Best Polish Brands Bank Millennium took the high third place (top scoring bank on the list). The TOP 200 Best Polish Brands ranking shows the position and value of brands from the perspective of their strength in the minds of customers and their role in generating revenue.

Winning this year’s edition of “Newsweek’s Friendly Bank” ranking

1st in the “Bank for Mr. Kowalski” category

1st place in the “Remote Banking” category

Bank Millennium became the winner of this year’s Newsweek Friendly Bank ranking. This is the Bank’s comeback to rating peaks in great style. Millennium was ranked strictly at the top in all aspects of services evaluation, especially mobile banking evaluation. It is precisely mobile banking, awarding a big number of points in both rankings, that decided about the victories in the jubilee edition of the competition.

Bank Millennium is in the “European Diversity Leaders 2022” ranking

The most recent Financial Times listing out of 15000 companies selected 850 employers who support and promote diversity in their organisations. Bank Millennium is one of them. The ranking was prepared on the basis of the opinions of 100000 employees and experts dealing with human resources and recruitment. The substantive partner of the project is the Statista research company.

Mój Biznes account is the number one for microbusinesses

In the Bankier ranking out of 11 banks it was our company account which came first. Mój Biznes account is an ideal solution for persons who conduct a single person business activity and modern, multifunction tool to manage a company’s finance. We have recently worked a lot on the offer for business.

CSR Bank Millennium among the top three in the developers’ ranking

For the 15th time, developers associated in the Polish Union of Development Companies evaluated banks in terms of their financing relationship and services provided to housing development projects – Bank Millennium made it to the podium, coming third.

The Bank wins the “Wrocław without barriers” plebiscite
in the Corporate Social Responsibility category

The certificate was awarded for facilities in the use of digital banking and the implementation of architectural adaptations for people with disabilities as well as for providing training for staff in the service of people with special needs. The organizers also appreciated our activities to shape a socially responsible brand.

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