OHS standards

[GRI 103-1] [GRI 103-2] [GRI 103-3] [GRI 403-1] Occupational Health and Safety activities are regulated in the Instructions for managing occupational health and safety and fire protection in Bank Millennium. They include standard occupational health and safety topics, fire protection, labour law basics and training in these areas. In 2020, the catalogue of topics was expanded by the rules of conduct in case of the COVID-19 risks published in the PANDEMIC catalogue. Group companies are bound by the same regulations.

[GRI 403-2] The OHS audit activity is a scheduled activity based on the annual audit plan, which covers at least 50% of all the Bank’s branches in any given year. All the materials from reports, post-inspection recommendations or post-accident documentation are used by the Bank’s relevant organisational units for improvement of safety. [GRI 102-15] The key risks related to failing to observe OHS rules pertain to the possibility of employees sustaining unfavourable health consequences (chiefly falling, getting hit, mental and physical burdens and SARS-CoV-2 infection), the ensuing absence from work and the requirement to disburse damages.

An effective way of preventing these types of risks is to deliver training to employees and administer regular inspections of offices and the Bank’s branches with an eye to compliance with the rules of fire protection and OHS. All new employees are familiarised with the occupational risk assessment for individual jobs.

[GRI 403-3] The health care provided to employees comprises occupational medicine services, including preventive healthcare examinations for employees during their working hours and at the employer’s expense.

[GRI 403-4] The ongoing consultations are held with the participation of trade union representatives. An additional platform for consultations and improvement of working conditions is the activity of Social Labour Inspectors. The Bank is intensively working on the implementation of the rules for cooperation of all social representatives and the employer to the activities taken by the OHS Committee.

[GRI 403-5] All new employees take part in obligatory OHS and fire protection training. The management staff is additionally obliged to attend regular refresher and complementary training in this field. Depending on the needs, the Training Team organises first aid training.

[GRI 403-7] The reduction in cash use in retail outlets significantly mitigates crime-related risks and its adverse effects (physical and mental injuries). The launch of electronic channels for providing bank services, in turn, mitigates the risks involved in direct contact and the risk of SARS-CoV-2 infection.