[GRI 102-6] The Bank operates throughout Poland and has no branches outside of its borders. Total assets amount to PLN 103.9 billion. The Bank Millennium Group serves 2.7 million active retail clients. As might be expected of a client experience leader in electronic banking, the number of active digital clients exceeded 2.3 million (up 10% y/y) and mobile clients 1.9 million (up 16% y/y). At the end of 2021, the Bank had 655 branches, including 440 own branches and 215 outlets in the franchise model, and 480 ATMs.
Scale of operations
2.7 million
active retail clients
| [GRI 102-7] Scale of the Bank Millennium Group’s business activity |
2021 | 2020 | 2019 | 2018 | 2017 |
|---|---|---|---|---|---|
| Number of active retail clients (thous.) | 2,694 | 2,633 | 2,571 | 1,838 | 1,635 |
| Number of active corporate clients (thous.) | 8.3 | 7.8 | 7.7 | 7.4 | 6.9 |
| Number of own and franchise branches | 655 | 702 | 830 | 361 | 355 |
| Number of ATMs | 480 | 479 | 498 | 487 | 483 |
| Number of employees (persons) | 7,079 | 7,645 | 8,615 | 6,270 | 5,945 |
| Number of Bank’s suppliers | 6,639 | 6,679 | 6,352 | 5,012 | 5,153 |
Share in key market segments
December 2021:
6.1%
Total loans
8.2%
Retail loans
5.5%
Total deposits
8.0%
Quarterly card spending (*)
5.1%
Leasing production
December 2020:
6.1%
Total loans
8.0%
Retail loans
5.3%
Total deposits
8.0%
Quarterly card spending (*)
4.1%
Leasing production
*3Q21/3Q20 data