[GRI 102-40], [GRI 102-42], [GRI 102-44], [GRI 102-46], [GRI 102-47] The process of defining the report’s contents preceded the writing of the report. It consisted of identifying, prioritizing and validating the key aspects of the operations of the Bank Millennium Group in the following areas: economic, business, environmental, employee, social and ethical / corporate governance. 39 reported aspects aligned to the Bank Millennium Group’s operations have been identified based on the topical scope of the GRI Standards and sustainable development practices and trends in the financial industry. These aspects are listed below.
These aspects were prioritized through two complementary processes: review of the internal perspective and review of the expectations of external stakeholders.
The internal perspective was defined by the male and female representatives of the staff and management of the Bank Millennium Group by using an anonymous web-based questionnaire. This research was conducted from 25 October to 5 November 2021. In total, 258 persons took part in this research.
The research into the expectations of external stakeholders was conducted in the form of a dialogue meeting held remotely on 17 November 2021 and also in the form of remote interviews conducted in October and November 2021. When selecting the groups of stakeholders included in this process, the stakeholder matrix prepared for ESG reporting purposes in 2021 was used as the basis. The design of the matrix has been described in “Social environment” chapter of this report.
Was held on the basis of international Standard AA1000SES (AccountAbility). During this session the male and female representatives of the most important stakeholder groups had the opportunity to express freely any types of expectations they had in terms of reporting the Bank Millennium Group’s non-financial issues – this purpose was served by discussion in sub-groups moderated by an external advisory firm. In turn, through individual work using an anonymous web-based questionnaire, the male and female meeting participants could assess from their own perspective the importance of each one of the 39 aspects of the company’s operation as presented, and put forward additional topics that in their opinion should be incorporated in the report. The male and female representatives of the following groups of stakeholders took part in the session:
With selected stakeholders (not participating in the session) were also conducted by an external advisory firm. They were conducted with the male and female representatives of the following groups of stakeholders:
In total, 35 people took part in the dialogue meeting and the in-depth interviews.
Male and female employees, the management and external stakeholders advanced the following additional topics, which they would like to have discussed in this report:
35 people
took part in the dialogue meeting and the in-depth interviews
Moreover, during the dialogue session many expectations were put forward in respect of the conduct of the Bank Millennium Group in the environmental, social and corporate governance areas as well as on the Group’s non-financial reporting process and its communication. The firm responded in writing to these expectations – in individual e-mail correspondence and it also strove to react to these issues in this report.
