Financial and
ESG report 2020

GRI standards content index

Within the framework of the Materiality Disclosures Service, GRI Services verified whether the GRI Content Index is clearly presented and references to disclosures 102-40 through 102-49 match the relevant sections in the report. 

[GRI 102-54]  THIS REPORT HAS BEEN PREPARED ACCORDING TO GRI STANDARDS: CORE OPTION. THE SECTOR ADDITION FOR FINANCIAL SERVICES HAS ALSO BEEN USED. 

[GRI 102-55]    

GRI Standard  Title of the GRI Standard  Disclosure number  Title of the disclosure  Page
GRI 101 Basis 2016  [GRI 101 does contains no disclosures] 
General standard disclosures 
GRI 102 General standard disclosures 2016  102-1 Name of the organization  link
GRI 102 General standard disclosures 2016  102-2 Operations, brands, products and services  link
GRI 102 General standard disclosures 2016  102-3 Location of organization’s headquarters  link
GRI 102 General standard disclosures 2016  102-4 Location of the Organization’s offices  link
GRI 102 General standard disclosures 2016  102-5 Nature of ownership and legal form  link, link
GRI 102 General standard disclosures 2016  102-6 Markets served  link
GRI 102 General standard disclosures 2016  102-7 Scale of operations  link
GRI 102 General standard disclosures 2016  102-8*** Information on employees  link
GRI 102 General standard disclosures 2016  102-9 Supply chain  link
GRI 102 General standard disclosures 2016  102-10 Significant changes in the organization and its supply chain  link, link, link
GRI 102 General standard disclosures 2016  102-11 Rule or approach relating to prudence  link, link, link
GRI 102 General standard disclosures 2016  102-12*** External initiatives supported by the organization  link
GRI 102 General standard disclosures 2016  102-13*** Membership in Organizations  link
GRI 102 General standard disclosures 2016  102-14*** Statement of the senior management  link
GRI 102 General standard disclosures 2016  102-15*** Description of key impacts, risks and opportunities  link, link, link, link, link, link
GRI 102 General standard disclosures 2016  102-16*** Values, principles, standards and norms of behavior  link
GRI 102 General standard disclosures 2016  102-17*** Mechanisms for requesting advice and explicating doubts related to ethics  link, link
GRI 102 General standard disclosures 2016  102-18*** Governance structure  link
GRI 102 General standard disclosures 2016  102-25 Conflict of interest  link
GRI 102 General standard disclosures 2016  102-26 Senior management’s role in setting goals, values and strategy  link
GRI 102 General standard disclosures 2016  102-30 Effectiveness of risk management processes  link
GRI 102 General standard disclosures 2016  102-31 Overview of environmental and social topics  link
GRI 102 General standard disclosures 2016  102-40 List of the Stakeholder groups  link
GRI 102 General standard disclosures 2016  102-41 Collective bargaining agreements  link
GRI 102 General standard disclosures 2016  102-42 Identification and selection of Stakeholders  link
GRI 102 General standard disclosures 2016  102-43 Approach to engaging Stakeholders  link, link
GRI 102 General standard disclosures 2016  102-44*** Key points and problems reported by Stakeholders  link
GRI 102 General standard disclosures 2016  102-45 Entities included in the consolidated financial statements  link
GRI 102 General standard disclosures 2016  102-46 Defining the report’s content and boundaries  link
GRI 102 General standard disclosures 2016  102-47*** List of significant reporting topics  link
GRI 102 General standard disclosures 2016  102-48 Information adjustments to previous reports  link
GRI 102 General standard disclosures 2016  102-49 Changes in reporting  link
GRI 102 General standard disclosures 2016  102-50 Reporting period  link
GRI 102 General standard disclosures 2016  102-51 Date of the most recent report  link
GRI 102 General standard disclosures 2016  102-52 Reporting cycle  link
GRI 102 General standard disclosures 2016  102-53 Contact person  link
GRI 102 General standard disclosures 2016  102-54 Statement concerning reporting according to the GRI principles  link
GRI 102 General standard disclosures 2016  102-55 GRI Content Index  link
GRI 102 General standard disclosures 2016  102-56 External verification  link
Approach to management* 
GRI 103 Approach to management 2016  103-1 Explanations regarding reporting topics and boundaries  link (business performance), link, link (local communities), link (risk), link (ethics), link, link (customer service), link (ethical marketing and distribution), link (legality), link (combating corruption), link, link (safety of funds), link (internal auditing), link (procurement practices), link (conditions of employment), link (environmental impact), link (product portfolio).
GRI 103 Approach to management 2016  103-2 Approach to management and its components  link (business performance), link, link (local communities), link (risk), link (ethics), link, link (customer service), link (ethical marketing and distribution), link (legality), link (combating corruption), link, link (safety of funds), link (internal auditing), link (procurement practices), link (conditions of employment), link (environmental impact), link (product portfolio).
GRI 103 Approach to management 2016  103-3 Evaluation of the approach to management  link (business performance), link, link (local communities), link (risk), link (ethics), link, link (customer service), link (ethical marketing and distribution), link (legality), link (combating corruption), link, link (safety of funds), link (internal auditing), link (procurement practices), link (conditions of employment), link (environmental impact), link (product portfolio).
*The disclosures regarding the approach to management (103-1, 103-2 and 103-3) refer to all standards below. 
Specific information on a given subject 
GRI 201 Business performance 2016  201-1 Direct economic value generated and distributed  link
GRI 202 Market presence 2016  202-2 Proportion of upper management hired from the local community  link
GRI 203 Indirect economic impact 2016  203-1*** Investments in infrastructure and supported services  link, link, link
GRI 204 Procurement practices 2016  204-1 Proportion of spending on local suppliers  link
GRI 205 Combating corruption 2016  205-1*** Business entities assessed in connection with corruption risk  link
GRI 205 Combating corruption 2016  205-2*** Communication and training on anti-corruption procedures and policies  link, link, link
GRI 205 Combating corruption 2016  205-3*** Confirmed incidents of corruption and actions taken  link
GRI 206 Anti-competitive behaviors 2016  206-1 Proceedings concerning anti-competitive behavior, antitrust and monopolistic practices  link
GRI 301 Materials 2016  301-1*** Materials used by weight and volume  link
GRI 302 Energy 2016  302-1*** Consumption of energy in the organization  link
GRI 302 Energy 2016  302-4*** Limitations on energy consumption**  link
GRI 303 Water and sewage 2018  303-3 Water consumption  link
GRI 305 Emissions 2016  305-1 Direct greenhouse gas emissions  link
GRI 306 Waste 2020  306-3 Waste produced  link
GRI 307 Environmental compliance 2016  307-1 Non-compliance with the law and environmental regulations  link
GRI 401 Headcount 2016  401-1*** Newly-hired people and employee turnover  link
GRI 401 Headcount 2016  401-2*** Benefits offered to employees  link
GRI 401 Headcount 2016  401-3*** Parental leave  link
GRI 403 Occupational health and safety 2018   403-9** Injuries in the workplace  link
GRI 404 Training and education 2016  404-1*** Average number of training hours per employee  link
GRI 404 Training and education 2016  404-2*** Professional competence development programs  link
GRI 404 Training and education 2016  404-3*** Percentage of employees who receive a regular job and employee development appraisal  link
GRI 405 Diversity and equal opportunities 2016  405-1*** Diversity in the management board and among employees  link, link, link
GRI 405 Diversity and equal opportunities 2016  405-2*** Ratio of women’s base compensation to men’s  link
GRI 406 Counteracting discrimination 2016  406-1*** Discrimination incidents and actions undertaken  link
GRI 412 Human rights – evaluation 2016  412-2*** Employees trained on procedures or policies regarding human rights  link, link
GRI 417 Marketing and product labeling 2016  417-1 Requirements concerning labeling and information about products and services  link
GRI 417 Marketing and product labeling 2016  417-3*** Cases of inconsistency concerning marketing competition  link
GRI 418 Client privacy 2016  418-1*** Justified complaints concerning the violation of a client’s privacy and the loss of his or her data  link
GRI 419 Compliance concerning socio-economic issues 2016  419-1 Non-compliance with the law and regulations concerning the socio-economic area  link, link
** disclosures reported partially

PECIFIC STANDARD DISCLOSURES FOR THE SECTOR 
Disclosure number  Page  Omissions  External verification  Description 
SECTOR-SPECIFIC TOPIC: PRODUCT PORTFOLIO 
FS5 link, link no Interactions with clients/investees/business partners regarding environmental and social risks and opportunities. 
SECTOR-SPECIFIC TOPIC: LOCAL COMMUNITIES 
FS13*** link yes Access points in low-populated or economically disadvantaged areas. 
FS14*** link yes Initiatives to improve access to financial services for disadvantaged people 
FS15*** link yes Policies for the fair design and sale of financial products and services. 
FS16 link, link, link, link no Initiatives to enhance financial literacy by type of beneficiary. 
*** disclosures subject to an independent verification by an external entity

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