Financial and
ESG report 2020

3a. Fee and commission income

01.01.2020 – 31.12.2020 01.01.2019 – 31.12.2019
Resulting from accounts service 102 246 92 464
Resulting from money transfers, cash payments and withdrawals and other payment transactions 67 738 72 606
Resulting from loans granted 191 340 191 932
Resulting from guarantees and sureties granted 13 799 13 790
Resulting from payment and credit cards 221 086 205 823
Resulting from sale of insurance products 169 721 148 394
Resulting from distribution of investment funds units and other savings products 65 959 60 677
Resulting from brokerage and custody service 19 159 13 362
Resulting from investment funds managed by the Group 66 941 75 666
Other 29 425 25 173
Total 947 414 899 887

In 2020, as a result of updating the source data, which made it possible to determine the turnover in the accounts, a new methodology for presenting data in the field of income and commission expense notes was implemented. The current grouping of values to individual items is carried out at the transaction level, taking into account the division into revenues and costs. Relevant adjustments were made to the comparative data for 2019, but the net values of individual items of the commission result were not significantly adjusted.

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