Financial and
ESG report 2020

21e. Loans and advances to customers portfolio valued at amortised cost by methodology of impairment assessment

31.12.2020 31.12.2019
Loans and advances to customers (gross) 74 845 224 70 078 813
case by case analysis 1 015 366 832 630
collective analysis 73 829 858 69 246 183
Impairment allowances (2 372 635) (1 961 618)
on the basis of case by case analysis (362 318) (348 300)
on the basis of collective analysis (2 010 317) (1 613 318)
Loans and advances to customers (net) 72 472 589 68 117 195

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