Financial and
ESG report 2020

12. Impairment losses on financial assets

01.01.2020 – 31.12.2020 01.01.2019 – 31.12.2019
Impairment losses on loans and advances to customers (558 966) (401 768)
Impairment charges on loans and advances to customers (1 667 611) (1 194 986)
Reversal of impairment charges on loans and advances to customers 1 038 196 754 511
Amounts recovered from loans written off 50 818 36 672
Sale of receivables 19 590 1 447
Other directly recognised in profit and loss 41 588
Impairment losses on securities 52 (34)
Impairment charges on securities 0 (34)
Reversal of impairment charges on securities 52 0
Impairment losses on off-balance sheet liabilities 2 002 (941)
Impairment charges on off-balance sheet liabilities (73 355) (71 253)
Reversal of impairment charges on off-balance sheet liabilities 75 357 70 312
Total (556 912) (402 743)

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