Financial and
ESG report 2020

11. Administrative expenses

01.01.2020 – 31.12.2020 01.01.2019 – 31.12.2019
Staff costs: (856 330) (836 389)
Salaries (720 734) (687 683)
Surcharges on pay (115 129) (111 664)
Employee benefits, including: (20 467) (37 042)
provisions for retirement benefits (3 470) (9 371)
provisions for unused employee holiday 8 801 (1 899)
other (25 798) (25 772)
Other administrative expenses: (686 049) (708 794)
Costs of advertising, promotion and representation (61 818) (80 824)
IT and communications costs (130 989) (162 205)
Costs of renting (78 055) (70 536)
Costs of buildings maintenance, equipment and materials (49 635) (45 173)
ATM and cash maintenance costs (27 322) (21 227)
Costs of consultancy, audit and legal advisory and translation (37 771) (71 507)
Taxes and fees (34 538) (31 363)
KIR – clearing charges (8 022) (7 243)
PFRON costs (8 183) (7 397)
Banking Guarantee Fund costs (167 190) (123 468)
Financial Supervision costs (10 283) (10 350)
Other (72 243) (77 501)
Total (1 542 379) (1 545 183)

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