2019 Financial
and Social Report

Employment and staff costs

Efficiency of human resources management is an important part of Bank Millennium Group’s strategy. The Group monitors particular staff cost items as well as the number of FTEs, for some years now pursuing a policy of stable headcount. Staff rotation is monitored and reported on an ongoing basis. Headcount and efficiency of use of resources are verified against relevant market benchmarks.

Employment in the Group (in FTEs) 31.12.2019 31.12.2018 Change (y/y)
Number of Bank’s employees 8 117.8 5 784.8 2 333.0
– including key positions 200.0 138.0 62.0
Subsidiaries 346.6 347.5 -0.9
BM Group total 8 464.4 6 132.3 2 332.2

Employment in Bank Millennium Group at end of 2019 reached 8,464 FTEs, which means growth vs end of 2018 by 2,332 FTEs (i.e. 38%). The biggest employer in the Group is Bank Millennium, with a headcount at end of 2019 of 8,118 FTEs. Bank Millennium Group subsidiaries at the end of the year were employing in total 347 FTEs, with the following three companies having highest significance: Millennium Leasing, Millennium Dom Maklerski and Millennium TFI.

Employment in the Bank (in FTEs) 31.12.2019 31.12.2018 Change (y/y)
Branches and direct sales 5 225.4 3 758.9 1 466.6
Head Office 2 892.4 2 025.9 866.5
Total Bank Millennium 8 117.8 5 784.8 2 333.0

The structure of employment in Bank Millennium demonstrates a definite majority of persons employed directly in sales of banking products and services, in particular in the network of the Bank’s branches located throughout Poland.

The Bank increased employment in the area of digital technologies as well as in customer service, service sales as well as support areas, which was related to the acquisition of Euro Bank.

Employment in the Bank (in FTEs) 31.12.2019 31.12.2018 Change (y/y)
Direct Banking 746.9 542.0 204.9
Digital 730.4 472.6 257.7
Retail and corporate banking 4 478.6 3 216.9 1 261.7
Support units 2 162.0 1 553.3 608.7
Total Bank Millennium 8 117.8 5 784.8 2 333.0

Remuneration policy of Bank Millennium Group aims to assure the staff remuneration is adequate given currently performed tasks, competencies and scope of responsibility. In particular much weight is attached to proper levels of base salary. Remuneration levels are verified with consideration of periodic evaluation of performance as well as possible evolution of the level of skills employed in performance of the organisation’s tasks. Also remuneration information presented in surveys of salaries on the financial market are analysed.

The total level of staff costs in Bank Millennium Group in 2019 and in the previous year was as follows:

Staff costs (in PLN million) 2019 2018 Change (y/y)
Bank Millennium 715.3 592.2 20.8%
Subsidiaries 121.1 45.9 163.8%
Total Bank Millennium Group 836.4 638.1 31.1%

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