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2019 Financial
and Social Report

Welcome
to the merged bank

Thanks to the merger with Euro Bank as well as maintaining a high pace of organic growth, a bigger and more competitive bank has emerged, with total assets of approx. 100 billion PLN, seventh place on the market in terms of value of assets, with a particularly strong fifth place in consumer finance.

Synergies resulting from the merger with Euro Bank will allow strategic goals to be attained. In result of the merger Bank Millennium has reached the 6th place in number of retail clients in Poland. It also increased its geographic coverage by boosting presence in smaller towns. This was possible i.a. thanks to acquisition of the franchise network and thus more flexible costs of sales distribution.

Technologies and solutions, which are unique on the Polish market as well as an exceptional design, provide a completely new digital experience. This is a new philosophy of approaching customer needs. In the new app and in internet banking offers can be found, which are accurately tailored to an individualised method of managing finances.

  • Organic
    growth
  • Merger
    with Euro Bank
  • Innovation

Three directions of development

Stronger and more competitive bank

Thanks to the merger with Euro Bank as well as maintaining a high pace of organic growth, in 2019
a bigger and more competitive bank has emerged, with total assets of approx. 100 billion PLN, seventh
place on the market in terms of value of assets, with a particularly strong fifth place in consumer finance.

MORE
ABOUT
RESULTS

2019 financial results:

561 mln PLN
Net profit
2,83%
Net Interest margin (NIM)
10,2%
ROE*
*net of one-offs
86%
Loans/deposits
20,1%
Solvency ratio (TCR)
47,4%*
Cost/income ratio
*net of one-offs

2019 business data:

98,1 bln PLN
Assets
81,5 bln PLN
Customers’ deposits
8,9 bln PLN
Equity capitals
32,3% y/y
Growth of loans
4,2 bln PLN
Sales of mortgages
4,1 bln PLN
Sales of cash loans

Merger with Euro Bank

Synergies resulting from the merger with Euro Bank will allow strategic goals to be attained. In result of the merger Bank Millennium has reached the 6th place in number of retail clients in Poland. It also increased its geographic coverage by boosting presence in smaller towns. This was possible i.a. thanks to acquisition of the franchise network and thus more flexible costs of sales distribution.

3,8 million
of all customers
+102%
doubling of consumer loans portfolio
830
branches

New generation banking

New Digital Experience i.e. implementation of the new Millenet internet system and mobile app represents technologies and solutions, which are unique on the Polish market as well as exceptional design, presenting a new philosophy of approach to a customers’ needs. In the new app and in internet banking customers can find offers, which are accurately tailored to their individualised method of managing finances as well as a completely new digital experience.

MORE ABOUT INNOVATIVE SOLUTIONS IN BANKING

Corporate Social Responsibility

  • Banking without barriers
  • Financial education
  • Volunteering
  • The environment

We want all customers to use the bank’s financial services in comfort. This is why we introduced many improvements for people with sight, hearing and motor impairments – branches, ATMs, voice telephone service as well as website without barriers, all accessible to them. In improving access to mobile solutions, i.a. e-government, buying municipal transport tickets, paying parking charges or motorway tolls, we open access to banking and non-banking services anywhere and anytime.

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We believe that it makes sense to form good financial habits already in childhood, this is why we are conducting the “Financial ABCs” kindergarten education programme. So far in the project we have educated almost 70,000 children.

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We are convinced that the employees know best what the needs of local communities are. This is why when awarding grants for best volunteering projects, we help them carry out community actions. The Bank’s employees – volunteers support highly diverse projects – from renovation works to education and environmental projects.

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We know we have only one planet. In order to reduce the bank’s impact on the natural environment we are monitoring consumption of water, energy and fuels, introducing green solutions and products, financing projects in a responsible way. Our suppliers and corporate customers undertake to observe environmental protection rules.

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Bank Millennium
– culture sponsor since 30 years

Right from the very start of its activity, Bank Millennium has been engaged in providing access to and promoting culture in Poland

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