Business partners

Procurement policy +

The Bank cooperates with many business partners as the buyer of products and services from various market segments. The key partners provide services associated with the lease of and support for branches and office space, services and purchase of IT equipment and security and marketing services.  [GRI 102-9] Suppliers are selected in tenders, which allows the Bank to use objective selection criteria.

To ensure transparency of the procurement process, it has been formalized by internal regulations which require that the evaluation of the substantive and commercial bids is done by independent units at the Bank.

[GRI 103-2]

Criteria for selecting suppliers +

The criteria for selecting suppliers in tender procedures include: good ratio of quality to cost of the services or products and the terms of delivery and payment. The bidder’s substantive capabilities and financial reliability are also taken into account. Geographical location of the supplier is not one of the selection criteria.

In justified cases, the Bank also includes environmental and social factors among the aspects that affect its choice of suppliers.

Ethical and Environmental Standards +

 The requirement to apply ethical and/or environmental clauses in agreements, where applicable, is an important element of the regulation pertaining to the procurement process (for example OHS regulations in the contracts for construction or environmental services in agreements on utilization).

Every supplier taking part in a tender procedure must undertake to observe the rules included in the Bank Millennium Code of Ethics, by signing a representation to that effect.

[GRI G4 FS1]

The performance of agreements of significance for the Bank is monitored. The quality and timeliness of services and goods and financial standing of the suppliers are evaluated. In justified cases, audits are conducted in suppliers’ offices to assess their security and continuity of their business activity. In 2016, the quantity and quality of goods and services was monitored for roughly 1400 agreements. In the case of 30 agreements, the suppliers’ financial standing and their contingency plans were also monitored.

[GRI G4 FS5]

When organizing tenders for marketing services provided by entities such as Full Service Agencies, Media Houses, Brand Design Agencies, Interactive Agencies and Event Marketing Agencies, the Bank applies the Polish version of the best tendering practices of the European Association of Communication Agencies EACA and WFA.

Dialogue with Business Partners +

In the case of long-term agreements, meetings are organized to discuss cooperation issues. Bank employees remain in touch with the representatives of suppliers to discuss logistics, billing and payments.

Products and services purchased
 Products and services purchased 2016 2015 2014 2013 2012
Number of suppliers 5 378 5 623 5 357 5 142 5 529
% of amounts paid to local suppliers* 89% 93% 93% 92% 90%[GRI 204-1]

*with registered offices in Poland

[GRI 102-10]

Invoice payment term*
 Invoice payment term* 2016 2015 2014 2013
Up to 30 days 69% 72% 83% 77%
31-60 days 28% 25% 14% 17%
Over 60 days 3% 3% 3% 6%

*Percentage of suppliers who were paid within the specified term


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