7. General and Administrative Expenses
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| 01.01.2016 – 31.12.2016 | 01.01.2015 – 31.12.2015 | |
|---|---|---|
| Staff costs: | (558 758) | (546 905) |
| Salaries (including bonuses) | (462 834) | (452 317) |
| Social security contributions | (74 756) | (73 833) |
| Employee benefits, including: | (21 168) | (20 755) |
| – provisions for retirement benefits | (3 161) | (2 982) |
| – provisions for unused employee holiday | (509) | (564) |
| – other | (17 498) | (17 209) |
| General administrative costs | (498 708) | (489 709) |
| Costs of advertising, promotion and representation | (44 262) | (44 416) |
| Costs of IT and communications | (75 113) | (69 760) |
| Costs of renting | (174 889) | (174 425) |
| Costs of buildings maintenance, equipment and materials | (25 673) | (26 914) |
| Costs of ATMs and cash handling | (16 511) | (16 501) |
| Costs of consultancy, audit and legal advisory and translation | (21 991) | (11 921) |
| Taxes and fees | (17 043) | (15 856) |
| Costs of National Clearing House | (4 595) | (4 092) |
| Costs of National Fund for the Rehabilitation of Disabled | (4 830) | (5 008) |
| Costs of Banking Guarantee Fund | (60 921) | (65 459) |
| Costs of Banking Guarantee Fund | (4 682) | (4 578) |
| Other | (48 198) | (50 779) |
| Total | (1 057 466) | (1 036 614) |
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6. Other Operating Income
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8. Impairment Losses on Financial Assets