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31) PROVISIONS

31a. Provisions

 31.12.201431.12.2013
Provision for off-balance sheet commitments 27.692 33.738
Provision for contentious claims and others 70.882 32.878
Total 98.574 66.616

31b. Change of provisions

 01.01.2014 - 31.12.201401.01.2013 - 31.12.2013
Provision for off-balance sheet commitments    
Balance at the beginning of the period 33.738 22.463
Charge of provision 21.795 23.655
Release of provision -27.844 -12.387
FX rates differences 3 7
Balance at the end of the period 27.692 33.738
Provision for contentious claims and others    
Balance at the beginning of the period 32.878 22.342
Charge of provision 39.838 15.992
Release of provision -1.398 -4.811
Utilisation of provision -436 -645
Balance at the end of the period 70.882 32.878