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7) General and administrative expenses

 01.01.2014 - 31.12.201401.01.2013 - 31.12.2013
Staff costs: -547.014 -547.021
Salaries (including bonuses) -454.783 -456.748
Social security contributions -72.995 -73.366
Employee benefits, including: -19.236 -16.907
- provisions for retirement benefits -2.175 -2.164
- provisions for unused employee holiday -904 123
- other -16.157 -14.866
General administrative costs -509.039 -488.223
Costs of advertising, promotion and representation -63.693 -50.020
Costs of IT and communications -70.487 -70.651
Costs of renting -181.763 -183.569
Costs of buildings maintenance, equipment and materials -25.349 -25.719
Costs of ATMs and cash handling -16.668 -17.526
Costs of consultancy, audit and legal advisory and translation  -24.037 -16.300
Taxes and fees  -18.018 -16.753
KIR costs -4.016 -3.742
PFRON costs -5.252 -4.272
BFG costs -35.604 -33.872
Financial Supervision costs -4.351 -1.603
Other -59.801 -64.196
Total -1.056.053 -1.035.244